We have an exciting new opportunity for a Credit Controller to join the team at our Nottingham office. 

Potter Clarkson LLP is one of the leading pan-European Intellectual Property law firms, with seven offices across the UK, Denmark, Sweden and Germany.

We offer clients a full IP service to support them in achieving their commercial objectives. We pride ourselves in the exceptional level of client care offered by our approachable and engaged team.

We have over 90 patent and trade mark professionals and 10 IP solicitors, who are expertly assisted by over 130 support staff and state of the art IT infrastructure.

The firm is consistently ranked in the top tier of major legal guides, such as Legal 500 and MIP. We also hold three independent ISO accreditations which evidence our high level of environmental awareness, service provision and information security.

We are committed to promoting a healthy work-life balance, and supporting the wellbeing of all our people. We offer a wealth of health and wellbeing benefits and resources including healthcare, attractive flexible working options, sports and social groups, virtual mindfulness sessions, a virtual wellbeing hub, mental health first aiders, and a busy social calendar.

THE ROLE

The successful candidate will be supporting all offices across UK and Europe to collect and reconcile our debtor balances in a professional and timely manner. Whilst also providing visibility to fee earners of debtor balances and negotiate a suitable approach to collect all moneys owed.

DUTIES & RESPONSIBILITIES :

• Responsibility and ownership of the debtors ledger within offices in the UK, Sweden and Denmark. Working on specified accounts and supporting the wider team during busy periods.
• Suitably liaising with clients in an appropriate and professional to collect moneys owed on the debtors ledger.
• Working with fee earners taking appropriate measures when chasing overdue debt.
• Adopt best practice to drive billing with good WIP management.
• Appropriately dealing with queries as they arise.
• Investigating and allocating unknown receipts within a timely manner. Including processing and posting client refunds correctly and efficiently as appropriate.
• Assigning and reviewing credit limits to new and existing clients.
• Highlight or recommend process improvements or efficiencies.
• Providing a consistent level of high customer service.
• Any other duties as and when required.

Requirements 

• Previous experience as a credit controller would be desired.
• Good experience of Microsoft packages including excel.
• Ability to manage and prioritise workloads.
• Strong administrative and organisations skills.
• Good interpersonal and communication skills.
• Process driven, organised person who excels at meeting deadlines.
• Professional telephone manner.
• Able to work to targets, and KPI’s.
• Able to work alone and also part of a team.
• Be self-motivated.

Benefits 

• Salary: competitive based on experience

• 24 days holiday + bank holidays.
• A company pension scheme.
• Healthcare package.
• Life assurance.
• Cycle to work scheme.
• Annual corporate social responsibility day.
• Birthday leave.
• Flexible working policy.
• Travel loan scheme.
• Discretionary annual bonus.
• Purchase of extra holiday scheme.

We are committed to providing a highly supportive, inclusive and stimulating workplace for all our people. Read more about how we’re building a more equal, diverse and inclusive culture here